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Learn More About User Research

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Image: iStock

Why It Matters

How It Works

We are actively recruiting people who are involved with the MS movement, including those living with MS, carepartners, family, friends, healthcare providers, donors, event participants, volunteers, veterans and people who use assistive technology, of any race and ethnicity. We want to make sure every type of voice is heard, and our website is the best possible resource for everyone.Once you sign up, you’ll be placed in a participant pool. The research is need-based, so we may contact you right away or in the near future. Research study opportunities will arrive via email inviting you to contribute your opinion about features, functionality, design and more.User research methods can include interviews, usability testing or surveys. All sessions are virtual and will either be 1-on-1 or in a group setting. Any feedback or information you share with us is kept private.Please note, some of the Society’s more in-depth research opportunities are compensated with digital gift cards. If a study is compensated, it will be clearly stated in the details or in the recruiting email.Make an impact and lend us your perspective today!
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Chloe Franklin
Chloe Franklin is a Content Specialist with the National Multiple Sclerosis Society based in Chicago.

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